Homer's special assistance services package for university students and staff.
Covers the following services,
7/24 Call Center Service - Unlimited
Technical support and management service for all your repair needs
Assistance (Tow Truck) Service 2 Pieces
Mobile Tire Repair 1 Piece
Tire repair service on the go
Individual Automobile Assistant - 5 Pieces
Free consultancy service on all kinds of technical issues related to your vehicle
The conditions and limits of the services provided under the package are also specified under "Services".
All services are provided via HOMER Mobile, homerhalleder.app, HOMER Web Site or by contacting HOMER Customer Service.
All kinds of service procurement processes are dealt with HOMER Headquarters expert staff.
You can contact with a single point anywhere in Turkey through digital communication channels and the solution of any problem related to your vehicle is realized in HOMER services with 100% guarantee.
" WE ARE ALWAYS WITH YOU"
It is the service of listening to the problems of vehicle users regarding their automobiles, directing them to HOMER Service Points for solution, tracking and recording the solution.
Service Limits
Number of Services
99 ADET
Warning Notices
Receiving notifications 24/7 for all kinds of problems related to the vehicle,
Video call
Provision and management of services provided by HOMER
Technical Consulting
Managing the needs of damage-maintenance-fault etc. outside the purchased package.
Rules
Given within Defined Limits.
All assistance towing and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters technical experts.
All charges are applied by HOMER and as standard throughout Turkey.
Towing Service 40 km Round Trip
General Information
It is the process of towing damaged or mechanically defective vehicles stuck on the road to the repair point or any other place requested by the driver in accordance with the conditions defined in the SERVICE SCOPE and SERVICE RULES.
Service Limits
Vehicle Age Limit
15 YIL
Tow Truck KM Limit
40 KM
Warning Notices
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.
Rules
Towing Service is provided by HOMER.
In order to benefit from the Towing Service, the insured/policyholder must contact HOMER MOBILE, www.homerservisler.com or 0850 433 02 20 Homer Customer Services.
Road Assistance (Towing) Service is valid for the number and KM limits specified in the service limits and for towing to the nearest auto industry bazaar and district center, and in case of exceeding the limit for each towing, the additional charge for the part exceeding the limit is the responsibility of the license holder.
If toll roads and toll bridges are used for filming, the fee is paid by the vehicle owner.
Vehicle Age for Roadside Assistance Towing Service is limited to 15 years old.
This service is valid for private and light commercial vehicles (provided that their weight does not exceed 3,500 KG), and these vehicles will not be covered if they are used in public goods and people transportation or if they are rented.
Tamir Plastic Car
General Information
"DON'T TURN OFF THE ROAD BECAUSE YOU HAVE A FLAT TIRE..."
In case your vehicle's tire bursts on the road, it is the service of repairing the tire by directing a mobile team.
Service Limits
Vehicle Age Limit
15 YIL
Road Repair (Labor)
1 ADET
Road Repair (Road)
40 KM
Warning Notices
Service is provided by the Homer Smart Auto Service network.
It is essential that the service is provided at the location of the vehicle.
Service is provided within the specified limits. Differences that may arise in excess of the limits are the responsibility of the vehicle owner / driver.
Service is provided provided that the tire is repairable. Tire supply in cases such as tire tear etc. is not covered by this coverage. If such a situation has occurred, HOMER may provide unused or used tires upon request of the vehicle owner. Except for the tire cost, replacement service is provided under this coverage. Balancing service is not included in the exchange service.
In cases where it is necessary to use bridges and toll roads for transportation to the location of the vehicle, the road and bridge fee shall be borne by the vehicle owner / driver.
In cases where the tire is repairable but the mobile tire repair vehicle cannot be sent to the location of the customer's vehicle for any technical reason, it is within the scope of the service to bring the customer's vehicle to the tire repair point by tow truck.
Service becomes active 24 hours after package purchase.
Rules
Service is provided by the Homer Smart Auto Service network.
It is essential that the service is provided at the location of the vehicle.
Service is provided within the specified limits. Differences that may arise in excess of the limits are the responsibility of the vehicle owner / driver.
Service is provided provided that the tire is repairable. Tire supply in cases such as tire tear etc. is not covered by this coverage. If such a situation has occurred, HOMER may provide unused or used tires upon request of the vehicle owner. Except for the tire cost, replacement service is provided under this coverage. Balancing service is not included in the exchange service.
In cases where it is necessary to use bridges and toll roads for transportation to the location of the vehicle, the road and bridge fee shall be borne by the vehicle owner / driver.
In cases where the tire is repairable but the mobile tire repair vehicle cannot be sent to the location of the customer's vehicle for any technical reason, it is within the scope of the service to bring the customer's vehicle to the tire repair point by tow truck.
Service becomes active 24 hours after package purchase.
Personal Automobile Assistant
General Information
"LEAVE ALL THE NEGATIVITIES RELATED TO YOUR VEHICLE TO US AND WE WILL MANAGE THEM..."
Listening to the problems of vehicle users, contacting with a single point for all kinds of problems related to their cars, wherever you are in Turkey, recording, directing, organizing the necessary repair process, meeting the needs at an affordable cost, following the solution.
Service Limits
Number of Services
5 ADET
Warning Notices
Provided together with call center service and under the same conditions
The services provided within this scope are for support and information purposes. If the vehicle owner/driver purchases services from outside HOMER service points, HOMER will not be responsible for the services provided by the relevant business or institution.
Costs for services that will be needed and incurred during the process are paid by the vehicle owner.
HOMER Headquarters Specialist informs the car driver of any costs and after approval, the service is organized.
All services to be provided by HOMER Service Points are determined by HOMER Headquarters and are fixed throughout Turkey. (*)
(*) There may be times when the standard fee cannot be applied due to geographical or seasonal reasons.
Rules
Provided together with call center service and under the same conditions
The services provided within this scope are for support and information purposes. If the vehicle owner/driver purchases services from outside HOMER service points, HOMER will not be responsible for the services provided by the relevant business or institution.
Costs for services that will be needed and incurred during the process are paid by the vehicle owner.
HOMER Headquarters Specialist informs the car driver of any costs and after approval, the service is organized.
All services to be provided by HOMER Service Points are determined by HOMER Headquarters and are fixed throughout Turkey. (*)
(*) There may be times when the standard fee cannot be applied due to geographical or seasonal reasons.