Cookie Policy

In accordance with the Law No. 6698 on the Protection of Personal Data (“Law”), your personal data will be processed by Atılım Otomotiv a.ş (“ATLIM” or “HOMER” or “HOMER Line”) as explained below.
 
Purpose of Processing Personal Data
Your collected personal data may be processed by Homer in accordance with the conditions specified in Articles 5 and 6 of the Law for the purposes ("Purposes") necessary for benefiting from the products and services offered by Homer as follows:

The provision of the following Homer products and services (“Products and Services”):

• Organizing repairs of vehicles by Homer
• Organizing necessary assistance services for vehicles
• Managing relationships with insurance companies for necessary vehicle damage repairs
• Procurement of necessary spare parts for repairs
• Conducting pricing processes for the provision of Products and Services and collecting payments,
• Conducting necessary studies by relevant business units to benefit relevant persons from the Products and Services offered by Homer,
• Ensuring legal, technical, and commercial-business security of Homer and related persons,
• Meeting requests from official institutions and providing information to authorized entities as required by legislation,
• Ensuring compliance with the legal retention obligations set forth in legislation,
• Responding to requests from relevant persons in accordance with the legislation and conducting necessary processes,
• To serve as evidence for potential future disputes by retaining personal data for the general statute of limitations period,
  - Ensuring the security of Homer premises and/or services and franchises,
• Tracking and managing customer requests and complaints,
• Conducting customer satisfaction studies,
• Monitoring and managing legal affairs,
• Conducting audit/ethical activities,
• Conducting necessary operational activities to ensure that Homer activities are carried out in accordance with Homer procedures and/or relevant legislation.

 
What Will Your Personal Data Be Processed For If You Give Your Explicit Consent?

Your collected personal data may be processed with your explicit consent for the purposes of planning and executing marketing processes for Homer’s own or other companies within the same corporate structure, conducting profiling and analysis activities, customizing and presenting our Products and Services based on your preferences, usage habits, and needs, and sending commercial electronic messages such as advertisements, promotions, etc., to the contact information you provided. If you consent, your online behavioral activities on Homer's websites and mobile applications may be tracked. If you grant explicit consent to the use of the relevant cookies, your online behavioral activities and personal data may be processed for marketing activities tailored to you. You can access the Cookie Clarification Text from the following link: www.homerservisler.com/tr/kurumsal/kisisel-verilerin-korunmasi.
  

How Personal Data Is Collected and Legal Grounds
Your personal data is collected in accordance with the Law based on the following legal grounds:
Processing of personal data directly related to the establishment or performance of a contract as necessary for the contractual parties;

• Provision of Products and Services,
• Conducting pricing processes for the provision of Products and Services and collecting payments.

 
Based on the legal obligation of Homer;

• Meeting requests from official institutions and providing information to authorized entities as required by legislation,
• Ensuring compliance with the legal retention obligations set forth in legislation,
• Responding to requests from relevant persons in accordance with the legislation and conducting necessary processes,
• To serve as evidence for potential future disputes by retaining personal data for the general statute of limitations period.

 
Based on the legitimate interests of Homer;

• Conducting necessary studies by relevant business units to benefit relevant persons from the Products and Services offered by Homer,
• Ensuring legal, technical, and commercial-business security of Homer and related persons,
• Ensuring the security of Homer premises and/or services,
• Tracking and managing customer requests and complaints,
• Conducting customer satisfaction studies,
• Monitoring and managing legal affairs,
• Conducting audit/ethical activities,
• Conducting necessary operational activities to ensure that Homer activities are carried out in accordance with Homer procedures and/or relevant legislation.

If you provide explicit consent, your personal data will be collected for the following purposes:

• To plan and execute marketing processes and to conduct profiling and analysis activities, customizing and presenting our Products and Services based on your preferences and usage habits,
• Your provided contact information will be used to send advertisements, promotions, and other commercial electronic messages.

Rights of the Data Subject Under Article 11 of the Law
As a data subject, you are informed that you have the following rights under Article 11 of the Law:

• To learn whether your personal data is processed,
• If your personal data has been processed, to request information regarding it,
• To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
• To know the third parties to whom your personal data is transferred,
• To request the rectification of your incomplete or inaccurate personal data, if any,
• To request the deletion or destruction of your personal data under the conditions specified in Article 7 of the Law,
• To request notification of the operations carried out in accordance with your requests for rectification, deletion or destruction of your personal data to third parties to whom your personal data has been transferred,
• To object to the occurrence of a consequence against you by analyzing your processed data exclusively through automated systems,
• To request the compensation of the damage in case you suffer damage due to the unlawful processing of your personal data.

 
How to Exercise Your Rights
You can submit your requests regarding your rights listed above in accordance with Article 11 of the Law to the contact address specified in the Cookie Clarification Text on our website or to the email address info@homerservisler.com by filling out the "Application Form" that can be obtained from our website. Your applications will be responded to within thirty days at the latest, depending on the nature of your request.

 
Changes to the Privacy Policy
The privacy policy may be updated periodically. You can find the latest version of the privacy policy on our website at www.homerservisler.com/tr/kurumsal/kisisel-verilerin-korunmasi.

 
Effective Date
This privacy policy is effective as of the date it is published on the website.