" WE ARE ALWAYS WITH YOU"
It is the service of listening to the problems of vehicle users regarding their automobiles, directing them to HOMER Service Points for solution, tracking and recording the solution.
Service Limits
Number of Services
10 ADET
Warning Notices
Receiving notifications 24/7 for all kinds of problems related to the vehicle,
Video call
Provision and management of services provided by HOMER
Technical Consulting
Managing the needs of damage-maintenance-fault etc. outside the purchased package.
Rules
Given within Defined Limits.
All assistance and other services are charged separately, unless there are services purchased with a separate package.
All charges are made by HOMER Headquarters Technical Experts.
All fees are charged by HOMER and applied as standard throughout Turkey.
Electric Vehicle Towing Service
General Information
It is the service of towing electric vehicles stuck on the road due to battery depletion to the nearest E-Charging station in accordance with the conditions defined in the SCOPE OF SERVICE and SERVICE RULES.
Service Limits
Tow Truck KM Limit One Way
40 KM
Warning Notices
Provided independently of the standard towing service.
Covers the service of towing to the E-Charging station within the specified KM limit.
All other rules apply according to the Standard Towing Service rules.
Pricing is valid for the KM limits specified in the Service Limits.
Cases such as vehicle breakdown, damage, etc. are not covered by the Chinese towing service.
Rules
Provided independently of the Standard Towing Service.
Covers the service of towing to the E-Charging station within the specified KM limit.
All other rules apply according to the Standard Towing Service rules.
Pricing is valid for the KM limits specified in the Service Limits.
Cases such as vehicle breakdown, damage, etc. are not covered by the Chinese towing service.
Personal Automobile Assistant
General Information
"LEAVE ALL THE NEGATIVITIES RELATED TO YOUR VEHICLE TO US AND WE WILL MANAGE THEM..."
Listening to the problems of vehicle users, contacting with a single point for all kinds of problems related to their cars, wherever you are in Turkey, recording, directing, organizing the necessary repair process, meeting the needs at an affordable cost, following the solution.
Service Limits
Number of Services
3 ADET
Warning Notices
Provided together with call center service and under the same conditions
The services provided within this scope are for support and information purposes. In case the vehicle owner/driver purchases services from outside HOMER service points, HOMER will not be responsible for the services provided by the relevant business or institution.
Costs for services that will be needed and incurred during the process are paid by the vehicle owner.
HOMER Headquarters Specialist informs the car driver of any costs and after approval, the service is organized.
All services to be provided by HOMER Service Points are determined by HOMER Headquarters and are fixed throughout Turkey. (*)
(*) There may be times when the standard fee cannot be applied due to geographical or seasonal reasons.
Rules
Provided together with call center service and under the same conditions
The services provided within this scope are for support and information purposes. In case the vehicle owner/driver purchases services from outside HOMER service points, HOMER will not be responsible for the services provided by the relevant business or institution.
Costs for services that will be needed and incurred during the process are paid by the vehicle owner.
HOMER Headquarters Specialist informs the car driver of any costs and after approval, the service is organized.
All services to be provided by HOMER Service Points are determined by HOMER Headquarters and are fixed throughout Turkey. (*)
(*) There may be times when the standard fee cannot be applied due to geographical or seasonal reasons.